Privacy policy

Privacy Policy

This Privacy Policy describes how GOBOOST (“we”, “us”, “our”, or “the Site”) collects, uses, and discloses your personal information when you visit our site, use our services, make a purchase on goboost.com, or otherwise communicate with us (collectively, the “Services”). For the purposes of this policy, “you” and “your” mean the user of the Services, whether you are a customer, a site visitor, or any other person whose information we collect.

By using or accessing our Services, you agree to the collection, use, and disclosure of your information as described in this policy. If you do not agree with this Privacy Policy, please do not use our Services.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/18bf71-80/terms_of_service) and our Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/18bf71-80/privacy_policy).

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and, over the past 12 months, have collected personal information about you from various sources, as described below. The information we collect may vary depending on how you interact with us.

In addition to the specific uses described below, we may use your information to communicate with you, provide the Services, comply with legal obligations, enforce our terms of use, and protect our rights and the rights of other users.

Information We Collect Directly From You

The information you provide directly to us may include:

  • Basic contact details: name, address, phone number, email address

  • Order information: name, billing address, shipping address, payment confirmation, email, phone number

  • Account information: username, password, security questions

  • Purchase information: items viewed, added to cart, or added to your wishlist

  • Customer support information: any information you choose to include in your communications with us

Information Collected via Cookies

We also automatically collect certain information about your interaction with our Services (“Usage Data”) using cookies, pixels, and similar technologies. This data may include information about your device, browser, network connection, IP address, and other data about how you use the Services.

Information Obtained From Third Parties

We may obtain information about you from third parties, including providers that collect data on our behalf:

  • Companies that support our site and Services, such as Shopify

  • Payment processors that collect payment information (e.g., credit or debit card number, billing address) to process your payments and fulfill your orders

Use of Your Personal Information

We use your personal information to:

  • Provide our products and services: process your payments, fulfill your orders, manage your account, arrange delivery, facilitate returns and exchanges, and enable you to post reviews

  • Marketing and advertising: send you promotional communications by email, SMS, or postal mail, and show you personalized advertisements

  • Security and fraud prevention: detect, investigate, or take action regarding fraudulent or illegal activities

  • Communicate with you: provide customer support and improve our Services

Cookies

Like many websites, we use cookies on our site. For detailed information about the cookies we use, please refer to https://www.shopify.com/legal/cookies. Cookies help us improve our site and Services, perform analytics, and personalize advertising.

Disclosure of Your Personal Information

In certain circumstances, we may disclose your personal information:

  • To third-party vendors or partners who provide services on our behalf (for example, IT management, payment processing, data analytics, customer support)

  • With business and marketing partners, including Shopify, in order to provide services and advertising

  • When you request or consent to it, for example to ship products to you or through social media widgets

  • To comply with legal obligations, enforce our terms of use, and protect our rights and the rights of our users

Your Rights

You have the right to:

  • Restrict the processing of your personal information

  • Withdraw your consent when consent is required for us to process your information

  • Manage your communication preferences, including unsubscribing from promotional communications

To exercise these rights, please contact us using the information below.

Contact

If you have any questions about our privacy practices or this policy, or if you wish to exercise your rights, please contact us by email at: info@goboost.ca.