Return Policy

Returns & Refunds Policy

Product Returns

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you have 14 days from receipt to return an item. Products must be unworn, unwashed, and in their original condition, with all tags attached.

To start a return, visit https://goboost.ca/apps/return_prime and follow the instructions. Return shipping costs are covered by GOBOOST.

Return Eligibility

  • Items must be returned in their original condition: unworn, unwashed, with all tags attached.

  • Damaged, used, or non-original-condition items will not be accepted.

  • Sale items cannot be returned unless they have a manufacturing defect.

Refunds

Once your return is received and inspected, we will email you to confirm receipt of the returned item and advise whether your refund is approved or denied.

If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

Exchanges

We do not offer direct exchanges. If you would like a different item, please return the original for a refund and place a new order on our site.

Return Shipping & Responsibility

  • Return shipping costs are covered by GOBOOST.

  • GOBOOST is not responsible for return parcels lost in transit.

Non-Returnable Items

Some items cannot be returned, including:

  • Gift cards

  • Sale items (except in the case of a manufacturing defect)

Contact

If you have any questions about our returns and refunds policy, please contact us at info@goboost.ca.

Thank you for your trust—we hope you love your GOBOOST products!